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  • Utama

Standard & Client Charter

STANDARDS
1. Patient care is delivered through Team Nursing and patient allocation based on level of Care.
2. Each nurse to undergo in-service education programs/CME a minimum of 5 times a year.

CLIENT CHARTER
1. Every client must be treated equally, courteously. with prompt and caring service regardless of race or religion.
2. All nursing personnel must respect the dignity, beliefs and values of every client.
3. All nursing procedures must be explained to patient before it is carried out.

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