Activities

All nurses on reporting duty will undergo an orientation program which include one week IT training to assist them to adapt to the new environment. Roles and responsibilities are also highlighted.

Fortnightly schedule continuous nursing education is conducted. Participation is by rotation from various discipline.

Organization

ORGANISATION
The Nursing Service is managed by Chief Matron assisted with five Zone Matrons to co-ordinate the operational activities. The zones under their administrations are:

The Ward Sister is responsible for the management of patient care in their respective ward / area.

The Registered Nurses provide direct, individualised care. The Community Nurses are designated members of the nursing team who assist in giving care to all patients.

Daily scheduled roster for Sister on call and weekly assignment for Matron on call responsible for nursing administration and monitoring continuity of patient care.

Standard & Client Charter

STANDARDS
1. Patient care is delivered through Team Nursing and patient allocation based on level of Care.
2. Each nurse to undergo in-service education programs/CME a minimum of 5 times a year.

CLIENT CHARTER
1. Every client must be treated equally, courteously. with prompt and caring service regardless of race or religion.
2. All nursing personnel must respect the dignity, beliefs and values of every client.
3. All nursing procedures must be explained to patient before it is carried out.

Vision, Mission & Objective

VISION
To provide holistic quality care through teamwork and caring service.

MISSION
We are committed to:
1. Work as a team with other health care providers, patients, relatives and community in providing quality care .
2. Provide a caring, comfort, conducive, and safe environment for all clients.
3. Review and update nursing knowledge and skills of the nursing profession through continuous nursing education, seminars, conferences and post basic training, Nurses are encouraged to take up post graduate courses.

VALUES
1. Quality
2. Professionalism
3. Team work
4. Caring Service
5. Process Excellence
6. Proactive
7. Innovative

OBJECTIVE
The goals are to:
• Maintain highest level of nursing care to patients and families through individualized holistic care.
• Upgrade standard of care through quality improvement programmes.
• Ensure adequate supervision and teaching of Nursing personnel in each unit.
• Ensure continuous in - service programmes for all categories of nursing personnel with particular attention to orientation, continuous nursing education and staff development.
• Review and upgrade evidenced-based nursing practice through scientific research.